Vitor Alves

We believe that the quality we offer to our customers is an aspect that has been projecting our business, leaving us very positive about our future achievements.

António Novo

When the love for the product is so immense and close contact with customers is part of our daily life, times go by, opportunities arise and almost without realizing a project arises and with it a passion that becomes so natural.

About Crafil

Dedicated people. Deep passion. Quality products.

Crafil started its activity in 2004 in Riba de Ave, dedicating itself to the supply of industrial sewing threads. Leaving with a great passion for the product, a strong desire to make it cross borders and a great desire to explore new ideas and techniques, the company grew in the following years responding creatively to an increasingly competitive market. Since it is a “living” material, which reacts in different ways to different processes, denim has been a great point of interest and great passion since the company’s inception. Exploring all its specificities and how to adapt and find creative solutions in this area, the company decided to invest in the sharing and awareness of educators and students in this field, namely in the “House of Denim” in Amsterdam. In this sharing, the denim professionals are elucidated for the technical skills of the lines, their multiple characteristics and their unlimited creative capacities. Personalized service, quality and direct contact with customers are essential premises for the company, which allowed it to grow, adapt and continue the work it has been developing so passionately. Today, with ten years of history and seventeen employees, Crafil is part of the generation of companies that continues to believe in the future of the Portuguese textile industry, the result of a young and energetic mentality that wants to be present in the world.

Quality Policy

CRAFIL, LDA. in order to comply with customer requirements and satisfaction, considers it essential to implement and maintain a Quality Management System, in accordance with the NP EN ISO 9001 standard. efficiency of processes and management of communication with all stakeholders, fundamental to the continuous improvement of the organization’s performance.

In order to achieve the stated objectives, we propose to comply with the following guidelines:

  1. Customer Satisfaction and Loyalty
  2. Continuous Process Improvement
  3. Motivation and Valorization of Human Resources

CRAFIL, LDA. expects from all employees a total commitment to the continuous satisfaction of our customers, providing all the support, in order to guarantee an environment of growth and trust.

CRAFIL, LDA. is committed to ensuring compliance with the social and environmental policies set out in its Code of Conduct.

Privacy Policy / Terms and Conditions

WHO WE ARE?

In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, we inform that Crafil, Lda, headquartered at Rua das Casas, nº 386, Oliveira São Mateus, VNF, Portugal, a legal person hereinafter referred to as “Crafil, Lda”.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

The entity responsible for the processing of personal data is Crafil, Lda.

WHY A PRIVACY POLICY?

Because Crafil, Lda is committed to protecting the privacy of its Users, and in this context, it has prepared this Privacy Policy in order to demonstrate its commitment and respect for the rules of privacy and protection of personal data. If you do not agree with our Privacy Policy, you should not proceed with filling out the form.

WHAT IS COVERED BY THIS PRIVACY POLICY?

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Crafil, Lda within the scope of its activity.

WHAT TYPE OF PERSONAL DATA IS COLLECTED?

Crafil, Lda collects personal data that are always provided by the User when filling out the respective forms. The data collected are adequate, relevant and not excessive in relation to the scope, purposes and specific, explicit and legitimate services of Crafil, Lda.

HOW DO WE COLLECT THIS DATA?

The User, when providing his data, gives his express consent for Crafil, Lda to collect and process his personal data, including recording and storage on its servers, within the scope of its activity and for the purposes described in this Policy of Privacy.

WHAT DATA ARE USED FOR?

The data provided by the User will be used by Crafil, Lda for the purpose of sending communications and disclosures of its events. Advertising will be sent by Crafil, Lda.

Crafil, Lda will not disclose personal information to third parties.

HOW LONG WILL WE KEEP THIS DATA?

The data will be kept until the user intends to delete it.

HOW TO EXERCISE THE RIGHT OF ACCESS, RECTIFICATION AND CANCELLATION OF DATA?

The User may exercise his rights of access, rectification and cancellation of his personal data. The exercise of this right can be done by email to the following address: crafil@crafil.pt

HOW TO OPPOSE TO RECEIVING CONTACTS FOR MARKETING PURPOSES?

If you do not wish to receive these communications, you may object, at any time, to the use of your data for marketing purposes, by sending an email to crafil@crafil.pt

HOW IS THE SECURITY OF YOUR PERSONAL DATA SECURED?

Personal data provided by Users will be incorporated into an automated file under the terms and conditions established in the aforementioned Law 2016/679, of 27 April.
Crafil, Lda respects the best practices in the field of security and protection of personal data, having for this purpose a system that guarantees the security, the confidentiality of your personal data as well as the privacy of electronic communications.
The security policy for data collection and storage of Crafil, Lda provides, in addition to other aspects, a high investment in technological infrastructures that prevent access to personal data by unauthorized people. All security measures that Crafil, Lda believes are essential for the protection of your personal data are taken.
However, Crafil, Lda warns Users of the need to adopt additional security measures, namely to ensure that they use an updated browser in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware and certify be aware of the authenticity of the sites they visit on the internet, and should avoid sites whose reputation they do not trust.

SPAMMING PROTECTION

Spamming is the undifferentiated sending of e-mails to strangers. Crafil, Lda guarantees that it will not use the data collected on this page for any purpose other than those previously described in these Terms.