Vitor Alves

Vitor Alves

We believe that the quality we offer to our costumers is an aspect that have been projecting our business, leaving us very positive about our future achievements.
Antonio Novo

Antonio Novo

When the love for the product is so immense and the close contact with the costumers is part of our daily life, times goes by, the opportunities come up and almost without noticing a project arises and with it a passion that becomes so natural.

About Crafil

Dedicated people. Deep passion. Quality products.

Crafil started in 2004 in Riba de Ave, dedicating their business to the industrial sewing threads supply. Starting with a deep passion for the product, a strong will in making it go across the globe and a great desire to explore new ideas and techniques, the company grew in the 10 years that followed bringing a creative response to a very competitive and demanding market.
For being considered by many as a material that is “alive”, reacting differently to different processes, denim was since the beggining a big point of interest and a big passion. Exploring all its advantages and characteristics and how to adapt and find solutions for them, the company decided to invest in sharing these experiences. “House of Denim” in Amsterdam was one of the places where Crafil appealed for sensitivity of teachers and students regarding the specifications of the threads, their multiple characteristics and their infinite creative capacities.
The personalized service, the quality and the direct contact with the customer are essential points for the company, what made it grow, adapt and continue the work that have been done so passionately.
Today, with ten years of history and 17 employees, Crafil is part of a generation of companies that still believe in the future of the textile industry in Portugal, result of a young and energetic mentality that wants to leave a footprint in the world.

Quality Policy

CRAFIL, LDA. With the aim to fulfill the requirements and customer satisfaction, considers fundamental to implement and maintain a Quality Management System in accordance with NP EN ISO 9001. Providing the necessary resources to develop the effectiveness and efficiency of the processes and communication management with all stakeholders, fundamental to the continuous improvement of the organization's performance.

In order to achieve the poposed objectives, we comply with the following guidelines:
1. Customer Satisfaction and Loyalty
2. Continuous Improvement of Processes
3. Motivation and Valorization of Human Resources

CRAFIL, LDA. Expects all employees a total commitment to the continuous satisfaction of our costumers, providing all the support, in order to guarantee an environment of growth and confidence.

CRAFIL, LDA. is committed to ensuring compliance with the social and environmental policies envisaged in its Code of Conduct.

 

Privacy Policy / Terms and Conditions

WHO WE ARE?
In accordance with Regulation (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the individual protection with regard to the processing of personal data and on the free movement of such data, with headquarters at Rua das Casas, nº 386, Oliveira São Mateus, VNF, Portugal, a legal entity hereinafter referred to as "Crafil, Lda".

WHO IS RESPONSIBLE FOR DATA PROCESSING?
The entity responsible for the processing of personal data is Crafil, Lda.

WHY A PRIVACY POLICY?
Because Crafil, Lda is committed to protecting the privacy of its Users, and in this context, has elaborated the present Privacy Policy in order to demonstrate its commitment and respect for the rules of privacy and protection of personal data. If you do not agree with our Privacy Policy, you should not proceed with completing the form.

WHAT IS COVERED BY THIS PRIVACY POLICY?
This Privacy Policy applies exclusively to the collection and processing of personal data made by Crafil, Lda within the scope of its activity.

WHAT TYPE OF PERSONAL DATA ARE RECEIVED?
Crafil, Lda collects personal data that is always provided by the User when filling in the respective forms. The data collected are appropriate, relevant and not excessive in relation to the specific, explicit and legitimate scope, purposes and services of Crafil, Lda.

HOW DO WE GET THESE DATA?
The User, in providing his data gives his express consent for Crafil, Lda to collect and process his personal data, including the recording and preservation on his servers, within the scope of his activity and for the purposes described in this Policy Privacy.

WHAT ARE THE DATA USED FOR?
The provided data will be used by Crafil, Lda for the purpose of sending communications and disclosures of its events. The advertising will be sent by Crafil, Lda. Crafil, Lda will not disclose personal information to third parties

HOW LONG WILL WE KEEP THESE DATA?
The data will be retained until the user wishes to delete them.

HOW TO EXERCISE THE RIGHT TO ACCESS, RECOGNIZE AND CANCEL THE DATA?
The User may exercise his rights of access, rectification and cancellation of his personal data. The exercise of this right can be done by email to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.

HOW DO YOU OPPOSE TO RECEIVE CONTACTS FOR MARKETING PURPOSES?
If you do not wish to receive these communications, you may object at any time to the use of your data for marketing purposes, by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

HOW IS THE SECURITY OF YOUR PERSONAL DATA SECURED?
The personal data provided by users will be incorporated into an automated file in accordance with the terms and conditions established in the abovementioned Law 2016/679, of April 27.

Crafil, Lda respects the best practices in the field of security and the protection of personal data, having for this purpose a system that guarantees the security, the confidentiality of its personal data as well as the privacy of electronic communications.

Crafil, Lda security policy for data collection and storage provides, in addition to other aspects, a high investment in technological infrastructures that prevent unauthorized access to personal data. All security measures are taken that Crafil, Lda believes are indispensable for the protection of your personal data.

However, Crafil, Lda alerts users to the need to take additional security measures, such as ensuring that they use an updated browser in terms of properly configured security patches with active firewall, anti-virus and antispyware, is aware of the authenticity of the sites they visit on the internet, and should avoid sites whose reputation they do not trust.

SPAM PROTECTION
Spam is the undifferentiated sending of e-mails to strangers. Crafil, Lda guarantees that you will not use the data collected on this page for any purpose other than those previously described in these Terms.

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